Glenn Hancock | CRM and DMS Software

The Downside of Apple

October 4, 2012October 5, 2012Glenn Hancock

I want to start this post out with a few facts. 1) I love Apple products. 2) I love OSX (for the most part) in comparison with any other operating…More…The Downside of Apple

Articles Business Service

How Important is Your Service Department?

September 21, 2012Glenn Hancock

Many dealerships recognize that their service departments are an important part of their business but fail to do anything about capitalizing on their capabilities. They view the parts department as…More…How Important is Your Service Department?

Articles Business Lizzy™ Management

What Type of Dealer Management System Does Lizzy Specialize In?

September 17, 2012September 18, 2012Glenn Hancock

Lizzy specializes in a variety of industries, from CRM and PDM to a complete Dealership Management System ( DMS ). DMS is known by a several different names such as…More…What Type of Dealer Management System Does Lizzy Specialize In?

Articles Business Lizzy™ Management

What Are The Benefits of CRM?

September 17, 2012September 18, 2012Glenn Hancock

CRM is a phrase that most large corporations and small businesses alike, are well aware of. But do they all really understand why? Do they fully grasp how important Customer…More…What Are The Benefits of CRM?

Articles Business Management

CRM Workflow Requirements

September 17, 2012Glenn Hancock

There are many different CRM systems on the market today, from systems you run locally on your computer, to systems that run off the Internet like Sugar CRM, and Lizzy CRM.…More…CRM Workflow Requirements