Power Equipment Trade magazine has just announced the finalists in the 2014 Dealers Choice Awards, and we’re excited to announce that Lizzy is a finalist in the “Business Management Services” category! The winner of each category is determined by OPE dealer…
How to Handle a Parts Return in Lizzy
Have you ever been stumped by a customer needing to return a defective part, and not sure of the proper way to do it in Lizzy? Our friendly service specialist Michelle has kindly written a “how to” so that the…
nizeX Remote Setup
To help our Tech Support assist you when you have questions, we ask that all nizeX customers download nizeX Remote on their primary computers. This will allow Tech Support to view the exact issue you are experiencing and solve your…
Handling a Warranty Deductible in Lizzy
If the customer is paying a warranty deductible, follow these steps. 1) You will first need to set up a part in Lizzy so that you can charge the customer for the cost of the deductible. Before you do this,…
Warranty Scenarios
Sometimes in the course of business, mistakes are made. It’s inevitable, but we need to know how to clean them up when they occur. Our Lizzy Service specialists have put together several common scenarios for you that happen with Warranty,…