Have you ever been stumped by a customer needing to return a defective part, and not sure of the proper way to do it in Lizzy? Our friendly service specialist…More…How to Handle a Parts Return in Lizzy
To help our Tech Support assist you when you have questions, we ask that all nizeX customers download nizeX Remote on their primary computers. This will allow Tech Support to…More…nizeX Remote Setup
If the customer is paying a warranty deductible, follow these steps. 1) You will first need to set up a part in Lizzy so that you can charge the customer…More…Handling a Warranty Deductible in Lizzy
Sometimes in the course of business, mistakes are made. It’s inevitable, but we need to know how to clean them up when they occur. Our Lizzy Service specialists have put…More…Warranty Scenarios
