This is a claim that a post on the Sales Force blog claimed back in August and was recently brought to my attention by a customer. Is it True? I’m…More…53% of Customer Loyalty is from Sales?
In this post I”m going to be explaining just what CRM is and give a few examples of how a typical CRM works. To start with, CRM stands for Customer…More…What Is CRM?
For those of you that have purchased the complete Lizzy system, you might have noticed a PDM menu. If you do not, and after reading this article you decide you…More…What is PDM?
Setting up the Technician’s Performance Report: Prior to using the report, we must first set a few things up. One of the bigger things to set up is Job Classifications.…More…HOWTO: Technician’s Performance Report